In-Person Expert Visit — Home & Community Centre Service

Friendly technicians who meet you where you are.

What it is
A certified DigiMate technician visits your home, retirement residence or local club to set up, repair or optimise any device—PC, Mac, tablet, smartphone, smart-TV, printer, Wi-Fi.

Includes

  • Full device health check

  • Clean-up of unwanted files & malware

  • Wi-Fi signal boost and router tuning

  • Printer / scanner installation

  • Personal Q&A time (we stay until you feel confident!)

Booking & Pricing

  • Fixed €39 for the first hour, €15 per additional 30 min.

  • Available Monday–Saturday, 09:00-19:00.

  • Book online or call us; visits within 48 h in major cities, 72 h in rural areas.

  • All staff carry ID badges and follow strict COVID-safe guidelines.

Online Tech Help — Real-Time, Remote Support

One call, instant relief for everyday digital hiccups.

What it is
A live video or phone session with a DigiMate coach who shares your screen (only with your permission) and walks you through every step—no jargon, no rushing.

Perfect for

  • Forgotten passwords

  • Installing apps or updates

  • Joining Zoom/Teams/WhatsApp calls

  • Backing up photos and contacts

  • Online safety checks

How it works

  1. Click “Get Help Now” or call our toll-free number.

  2. Choose video or voice-only support.

  3. Pay €19 for a 30-minute slot (most problems solved in one session).

  4. Receive a step-by-step recap by email so you can repeat it next time.

Seniors for the Community — Volunteer Mentor Programme

Experienced seniors guiding neighbours into the digital age.

What it is
A network of “silver mentors” who donate a few hours a month to teach basic digital skills at libraries, schools and community centres.

Activities

  • Small-group workshops (smartphone basics, online banking safety, video calling)

  • One-to-one mentoring for people with limited mobility

  • “Ask-Me-Anything” drop-in sessions during market days

  • Collaboration with local councils on digital-inclusion events

Why join?

  • Give back while keeping your own skills sharp

  • Flexible schedule—choose weekly, monthly or one-off events

  • Free training materials + travel expense stipend

  • Community recognition certificates every six months

How to enrol
Fill in the “Join the Team” form or phone us. We run an informal online orientation every Thursday at 17:00 and handle a quick background check for everyone’s safety.