Welcome to DigiMate

Digimate starts with a clear idea: connect two unmet needs that perfectly complement each other.

On one side are digitally-savvy young people—students, recent graduates, early-career professionals—keen to earn extra income by using skills they already have. On the other side are older adults who wrestle daily with passwords, video calls, online banking, smart-TV settings and ever-changing apps, but rarely have a patient, trustworthy guide at hand.

Digimate brings them together on a single platform. Seniors gain reliable, friendly assistance exactly when they need it, while young “tech helpers” turn spare hours into both experience and income. The result is a community where knowledge flows upward, confidence flows outward and every generation benefits.

 

How we can help

In-Person Expert Visit

A trusted technician comes to your home or centre, sets up devices, fixes issues and answers every question, step-by-step.

 

Online Tech Help

One-click video or phone call with a DigiMate coach. We solve everyday tech problems live—no jargon, no stress.

 

Seniors for the Community

Share your skills! Our experienced members volunteer to guide neighbours, schools and local groups through the digital world.

 

Are You a Tech Whiz?

Lend Your Skills, Change Someone’s Day

 

Love tinkering with gadgets, apps, or networks? Put that passion to work by helping older adults feel confident online.
Join DigiMate’s growing pool of volunteer “Tech Mentors” and turn your know-how into real-world impact—one friendly session at a time.

What You’ll Do

  • One-to-One Coaching — guide seniors through e-mail, video calls, online banking, or the latest smartphone tricks.

  • Quick-Fix Clinics — spend a couple of hours each month at community centres solving common glitches.

  • Remote Rescue — jump onto a screen-share and troubleshoot from the comfort of your own desk.

What You’ll Get

  • A flexible schedule—commit as little as two hours a month.

  • Free training in age-friendly communication and cybersecurity basics.

  • Priority access to DigiMate workshops and networking events.

  • A certificate of community service you can showcase on LinkedIn.

Ideal Profile

  • Comfortable with Windows/macOS, Android or iOS.

  • Patient, clear communicator (English or Italian).

  • A genuine desire to make technology less scary for others.

Frequently asked question

What kinds of tech problems can DigiMate solve online?

Almost anything you’d normally ask a grandchild or friendly neighbour to fix!
Our coaches can help you set up a new phone or tablet, join a video call, install safe-browsing tools, back-up photos, reset forgotten passwords and more. The session takes place via video or a simple phone call—whichever you prefer—and you’ll see each step on-screen so you can repeat it next time on your own.

How does an in-person visit work and what does it cost?

Book a slot on our website or call us toll-free. We’ll match you with a vetted DigiMate technician who will arrive at your home (or community centre) within 48 hours, carrying ID and a service checklist.
The first hour is a fixed fee of €39, then €15 per half-hour after that. Most common jobs—printer installation, Wi-Fi tuning, smart-TV set-up—fit comfortably into the first hour. No hidden charges, and you only pay once the problem is solved to your satisfaction.

I’m over 60 and would love to help others—how can I join Seniors for the Community?

Wonderful! Just fill out the short form on our “Join the Team” page or call us. We’ll invite you to a relaxed online orientation where we explain the programme, do a quick skills assessment and run a background check for everyone’s safety. After that you choose your own schedule: some volunteers mentor neighbours one-to-one, others host group workshops. We provide continuous training, a resource toolkit and a small stipend to cover travel expenses. It’s a rewarding way to keep your skills sharp and make a real difference in the community.

Who we are

DigiMate is an Italy-based, community-powered tech studio. We turn everyday challenges—especially those faced by older adults—into clear, accessible digital tools and friendly support.

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